VARIPOS 815S Till Quick Fix Instructions

Created by Shahil Ahmed, Modified on Fri, 14 Oct, 2022 at 9:38 AM by Shahil Ahmed

VARIPOS 815S TILL QUICK FIX INSTRUCTIONS

What do I do if my till is not working as normal?

First step is always to Restart your till using the following procedure.

  1. Press gently and hold the power switch (red arrow) across for a few seconds. 

The till will power off.

  1. Once the screen goes blank press the switch across to switch the till back on

The till we will restart procedure only takes around 2 minutes.
 
NEVER SWITCH OFF YOUR TILL OFF AT THE MAINS SOCKET !!!
 
This can cause major issues when you try to power the till back on

What issues does this normally clear?

LOCKED/FROZEN SCREEN 

Impact: Till not available
 

THUMBPRINT READER NOT WORKING 

Impact: Till not available
 

CREDIT CARD MACHINE ERRORS 

Impact: Cash Only
 

STICKING WHEN MOVING BETWEEN SCREENS

Impact: Slow Performance/increase chance of transacting wrong item. Slower service

TERMINAL NETWORK ERROR ON THE REPORTS SCREEN

Impact: End of Session Not Available
 


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