Reset Your Modem/Router (Power Cycle)
Step 1: Unplug the modem and router from the power outlet.
Step 2: Wait at least 15 seconds.
Step 3: Plug the modem back into the power outlet first, wait 1-2 minutes, then it’s time to power on the router.
Step 4: Wait for all panel lights on your cable modem to become green on before testing your internet connection.
Step 5: Connect to the network with your computer and test the internet connection. It’s always better to test this by connecting with an Ethernet cable if possible.
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