All users may report that they are seeing a blank screen when trying to load a window or new activity or form. By deleting the cache data it helps to increase the loading time of web pages and increases the performance of your computer. If the browser doesn't load the new version of the site, even if there have been changes on the site since the last visit, the cache can cause issues with the view.
It is a good idea to clear your browser cache because it:
- prevents you from using old forms.
- protects your personal information.
- helps our applications run better on your computer.
Steps to Clear my Cache in Chrome
- On your computer, open Chrome.
- At the top right, click the three dot icon.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to Cookies and other site data and Cached images and files, check the boxes.
- Click Clear data.
Steps to clear my Cache in Explorer
- In Internet Explorer, select the Favorites button (Star Icon).
- Select the History tab, and choose how you want to view your history by selecting a filter from the menu.
- To delete specific sites, right-click a site from any of these lists and then click on Delete. Or, return to a page by selecting any site in the list.
- Click on Delete your browsing history.
Steps to Clear my Cache in Edge
- Click on Settings and more then Settings and then Privacy and services .
- Under Clear browsing data, click on what you would like to clear.
- Choose a time range from the Time range drop-down menu.
- Choose the types of data you want to clear for example, you may want to remove browsing history and cookies but keep passwords and form fill data.
- Finally click on Clear now.
There are many other browsers, which store data history and guides to clearing caches can be found by just typing it into the browser such as Google.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article